Refund Policy

Refund Policy:

At Retronova Apparel, we are committed to delivering top-quality products and services to our valued customers. While we aim to exceed your expectations, we understand that there may be situations where you need assistance. To provide clarity and transparency, we have outlined our refund policy below:

General Refund Policy:

All purchases made through Retro Nova Apparel are considered final. We do not typically offer refunds or exchanges on our products or services. Therefore, we strongly advise that you review your order thoroughly before completing your purchase to ensure it aligns with your preferences and requirements.

Exceptions to our Refund Policy:

Exceptions to our no-refund policy may be considered in the following cases:

• Product Defects: If you receive a product that is damaged or has a manufacturing defect, please contact us immediately. We take quality control seriously and will work diligently to address the issue promptly.

• Shipping Errors: In the event of a shipping error, such as receiving the wrong item or an incomplete order, please reach out to us as soon as possible. We will investigate the matter and take corrective action to ensure your satisfaction.

Contact Us:

If you believe your situation qualifies for an exception to our refund policy, please contact our customer support team at retronovaapparel@gmail.com. We are here to assist you and will do our best to resolve any issues efficiently and fairly.

Note: Our refund policy is designed to maintain fairness for all customers while addressing specific circumstances that may arise. We appreciate your understanding and cooperation in adhering to these guidelines.

Thank you for choosing Retro Nova Apparel. We appreciate your trust in our products and services and we are committed to providing you with an exceptional shopping experience.