Shipping Policy

PREORDERS:

At Retronova Apparel, we value your excitement and anticipation for our products. We offer preorders to allow you to secure your favorite items before they are officially released. Here's what you need to know about our preorder shipping policy:

Order Processing Time:

  • Preorders typically take 2-3 weeks to manufacture. Our skilled team of artisans ensures that each item is crafted with precision and care to meet our high-quality standards.

Shipping Time:

  • After the manufacturing process is complete, please allow an additional 1-2 weeks for your order to be shipped. We work diligently to get your items to you as quickly as possible while maintaining the utmost quality.

Order Status and Tracking:

  • You will receive an email confirmation once your preorder is placed. As your order progresses through the manufacturing and shipping phases, you will receive updates on its status.
  • A tracking number will be provided once your order is shipped, allowing you to monitor its journey to your doorstep.

Combining Orders:

  • If you wish to combine a preorder item with items that are currently in stock, please contact us at [email protected] before placing your order. We will do our best to accommodate your request and provide you with an estimated delivery date for the combined shipment.

Contact Us:

  • If you have any questions or concerns about your preorder, shipping, or any other inquiries, please don't hesitate to reach out to us at [email protected]. Our dedicated customer support team is here to assist you promptly.

Note:

  • The estimated processing and shipping times mentioned are approximate and may vary due to factors beyond our control, such as unexpected production delays or international customs procedures. We appreciate your understanding in such cases.

Thank you for choosing Retronova Apparel for your fashion needs. We appreciate your support and look forward to delivering high-quality products that you'll love.